Support Notices

Support Update 03/23/2019

We would like to make customers aware that depending on the time when this event start  you may experience internet issues nationally, and can cause buffering, audio and video clipping. Depending on your location you may be affected due to internet provider connection issues.  GEOMAGNETIC STORM WARNING: NOAA forecasters say there is a 75% chance of geomagnetic storms on March 23rd when a coronal mass ejection (CME) is expected to sideswipe Earth’s magnetic field. Storm levels could reach category G2, which is moderately strong. During G2-class storms, auroras may be seen in northern-tier US states as far south as New York and Idaho.

 

Fraud Alert: 03/17/2019

Support Update: 02/07/2019

As a reminder make sure after purchasing an event that you log in t your account on the device that you would like to watch the event. We have had some customers who have tried to watch by clicking the url via email and not logging in to there account and it is re directing them to purchase a second time. Make sure you are logged in to your account and then go to the purchased game section. So we would like to make everyone aware of this..

Streaming Player Modifications: 02/07/2019

We would like to make our customers aware of a new option were you see the white [HD] in the player click that and will allow you to select a slower speed & bitrate if you experience buffering issues especially if you are on wifi, wireless, or mobile devices.

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